Prompt Claim Reporting

Date: March 12, 2024

Carrie Kolodji, Sr. Risk Control Analyst

The Value of Prompt Claim Reporting

In the world of insurance, one of the most important aspects that often gets overlooked is the importance of prompt claim reporting. Whether it's a minor fender-bender or a tragic incident, reporting your claim promptly can ensure a smooth and efficient claims experience, protect your employer's rights as an insured, and facilitate timely resolution and payment. Continue reading to learn more about the value of prompt claim reporting.

Timely Resolution

Timely resolution when reporting claims is crucial for several reasons. First, timely reporting allows the insurance company to start the investigation and resolve the claim quickly. It also leads to a faster resolution of the issue, whether it involves medical treatment, property damage, or other forms of assistance and resources. Finally, expediting the claims process can help reduce anxiety after an event, benefiting both you and your employer.

Preservation of Evidence

Another value of prompt claim reporting is the preservation of evidence. Witness statements, photographs, and documentation are vital when determining the validity of the claim and the extent of the damage. Promptly collecting evidence helps ensure that all relevant information is fresh in everyone's memory, making it more accurate and reliable. The sooner evidence is gathered, the less likely it is to be lost or tampered with, preserving its integrity for any investigations or legal proceedings that may follow. Evidence also aids in the claim's investigation, helping to make a liability decision and appropriate plan of action to resolve the claim. Additionally, it assists claims personnel in identifying any "red flags" and investigating claims, including any inconsistencies.

Mitigation of Further Losses

Early notice allows for reasonable action to be taken to avoid or reduce secondary damages. Examples include:

  • Seeking appropriate and timely medical treatment and rehabilitation can prevent a condition from worsening and expedite the injured party's recovery.
  • Facilitating repairs may minimize the risk of additional damage or losses.

Preservation of Reputation

Responding quickly to a claim helps protect you and your company's reputation. This is especially important if it involves damages to a third party.

Compliance with Policy Requirement

Finally, you must comply with your insurance company's policy requirements. Failing to report a claim promptly could result in the denial of coverage or delays in processing the claim, ultimately costing your company time and money. At BITCO, we request new claims be reported timely per the policy requirements so claims get resolved promptly.

In conclusion, if you've been in an incident at work, immediately notify your supervisor, seek medical attention if needed, document the incident, and cooperate with investigations. To learn more about BITCO's Claims Service, click HERE. Click the button below to find an agent near you.

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For information purposes only. BITCO's blog content does not address all potential circumstances and is not a substitute for business, safety, or legal consultation.


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